Contact Numbers and Email
Boulder/Denver Metro: 303-546-9151
Nationwide Toll-Free: 866-546-9151
Monday – Friday: 9am – 7pm
Saturday & Sunday: 12n – 6pm
Below are solutions to commonly asked support questions. If you can’t find your answer, please contact us.
Billing and Payment
Indra’s Net bills retroactively on or about the 2nd, for services rendered in the previous calendar month. For dialup customers who have a choice of billing plans, we also offer you the flexibility to change your plan, so that you can save money when your Internet usage needs change; simply contact us to make either a temporary or a permanent change.
For your convenience, we recommend monthly payment by credit card (VISA or MasterCard); payment is posted automatically and you will receive an email notification each month detailing your charges. Postal billing is available but will incur a $1/month surcharge.
Change Your Billing Information
Have you moved? Has your credit card expiration date changed?Please contact Indra Support at 303-546-9151 (866-546-9151 toll free) to update your billing information. If you’re not already paying your Indra’s Net bill via credit card, consider switching now – save $1 and save a tree!
Change Your Password
What Makes a Good Password?
Put an Indra’s Net logo on your site (coming soon)