System and Network Status Indra's Net endeavors to keep system availability to an absolute maximum, scheduling downtime during off-hours and only when necessary to improve service and reliability for our customers. Although Internet access and availability of hosted Web sites are suspended during planned downtimes, all email is preserved in transit and will be delivered as soon as the system comes back up. Virus and Security Alerts From time to time, unscrupulous individuals release annoying or destructive programs onto the Internet, generally via email attachments. Although we will attempt to keep our customers informed of major viruses and tips for eradicating them, your best method of protection is to never download and launch programs attached to email from unknown individuals, and to protect your computer with a security product such as Windows OneCare or Norton AntiVirus. If you have any questions or concerns about the current system and network status, planned downtime, or need help with Internet security and protecting your computer against viruses, please contact us.