Greetings!

I'd like to thank you again for all of the time and effort you offered in my struggle to connect to the internet last weekend. I was so lost and frustrated and I felt tremendous caring and support from everyone I spoke with at Indra's Net.

This kind of service is rare in my experience, and I am so delighted to find it is not extinct! I was sharing with my son how grateful I am for the consistent high quality of service, humor, patience, and friendliness I experience when I call for support. Thank you so much Kate, Matt, and Kevin!"

      Calryn in Jamestown

"Dear Technical Assistance Folks,

I want to offer my sincere thanks for all you did to help me yesterday after I lost my connection with Indra. I have recently rebuilt my computer system and have installed new software. You have have helped me on two different occasions to reestablish lost connections. In all cases the glitches were somewhere within my system and your technical assistance was what helped me to get the system back up and running.

My compliment to you is particularly focused on your patience and clarity as you led me gently to what may have been an obvious solution to you. You never have spoken "down" to me despite my general lack of understanding of this new system. I have dealt with three different tech support folks and they have all shown a combination of consideration and technical acumen that is a rare commodity these days."

      Richard in Boulder

"Thank you for all the great work, quick response and innovative design and thoughts in a relatively short time frame. The first demo today went very well and the design was well received. As we had hoped it provoked a great deal of thought and discussion and some great new ideas. We have a final one later in week."

      Mark

"Kevin,

Please accept my heartfelt thanks for assisting me yesterday in getting my Outlook restored to functioning status!

Since it was recommended to me in the summer of 2004, my experiences with INDRA Customer Service was been consistently stellar. You folks are THE BEST!

My thanks go for the efforts Mags and Kathy spent trying to assist me. Their helpful attitude was greatly appreciated, also."

      Janet in Lakewood

"My partner Allen and I would like to extend our heartfelt thanks to you all for an outstanding job with our transfer of service from QWEST to Indra.

Had it not been for your tremendous attention to detail and genuine "care" for our situation, we would have experienced downtime and headaches that would have cost us time and money.

To triple underline...Every staff member we have dealt with at Indra has been completely courteous, knowledgeable, and helpful in every possible way. That in itself is incredibly refreshing.

We will recommend you to any person who inquires about the "best" ISP's around.

Thanks again! Please feel free pass this note along to any customer or prospective customer you may encounter."

      Sean O'Leary

"I am super impressed with you guys. Someone always answers the phone and they all know so much! And my emails get answered quickly and getting the dsl was seamless. I am so happy with real customer support - its probably a huge selling point and its working for you. Good work!"

      Melissa

"I'm a customer because when I need special services I can call Indra and get them. On three recent occasions, I was able to call Indra and get mail transferred from one of my accounts to another, and temporarily increase the size of my disk space in order to receive a big file from a customer's account that I needed. This list doesn't even count the services I've gotten from Indra over the years, which have actually been complex, and required extensive technical support.

None of these services would have been available with a big corporate ISP.

Thanks for the excellent service!"

      Robert Hastings

"Thank you for the explanation. It is so refreshing to deal with folks like you who 'communicate'! I hope everyone else appreciates your service, because all of us under the "lawevans" umbrella certainly do!"

      Liz Law-Evans

Are you an Indra's Net customer who'd like your testimonial included here? Contact us!